Privacy Policy
We value your privacy. Here's exactly how we handle your information.
Softcare Application Pvt Ltd ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Name, phone number, and email address shared via our website or WhatsApp.
Type of business, location, and software requirements shared during consultations.
Basic information about site interaction, collected through standard server logs.
How We Use Your Information
- Respond to your enquiries and provide requested services
- Send product information, pricing, or updates relevant to your request
- Improve our website and services based on usage patterns
- Contact you regarding your order, installation, or support
- Comply with applicable legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share information only with:
- Trusted service providers assisting with our business operations, under confidentiality agreements
- Law enforcement or regulatory authorities when required by law
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of internet transmission is 100% secure. We encourage you to avoid sharing sensitive financial information over email.
Cookies
Our website may use basic cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect some features of the site.
Third-Party Links
Our website may contain links to third-party websites including Google Maps and WhatsApp. We are not responsible for the privacy practices of these external sites and encourage you to read their policies separately.
WhatsApp Communication
When you contact us via WhatsApp, your messages are subject to WhatsApp's own privacy policy. We use WhatsApp solely for customer enquiries and support, and do not share your WhatsApp contact with third parties.
Children's Privacy
Our website and services are not directed at individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us and we will delete it promptly.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
Policy Changes
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date it was last updated.
Contact Us
Softcare Application Pvt Ltd
69/G1, Periya Maniyakara St, Gokulapuram,
Chengalpattu, Tamil Nadu – 603001